Retail & Sales Coordinator

This role is for someone who is organized, proactive, and commercially minded.

You’ll be responsible for supporting and growing our retail business across stores — from sales performance and stock availability to store coordination and PC management.

You’ll also support our Online Sales team with customer service during assigned hours.

This is a hands-on role for someone who enjoys making things run smoothly, solving problems, and finding ways to improve sales.

Responsibilities

• Monitor retail sales performance and identify opportunities to improve sales
• Coordinate with stores on daily operations, new arrivals, promotions, and campaigns
• Monitor stock levels and manage replenishment to ensure key products are available at each store
• Track best sellers, slow-moving items, and out-of-stock risks and recommend actions
• Manage and coordinate with PCs across our retail locations
• Brief PCs on product knowledge, sales focus, promotions, and new launches
• Gather feedback and insights from stores and communicate them to relevant teams
• Coordinate with warehouse, marketing, online sales, and other internal teams to solve operational issues
• Support the Online Sales team in responding to customer inquiries during assigned hours
• Prepare regular retail sales and stock updates with key insights and next actions

Requirements

• 1–3+ years experience in retail, sales, e-commerce, sales coordination, or a related role
• Strong organizational and coordination skills
• Proactive, reliable, and comfortable taking ownership of tasks from start to finish
• Good communication and people skills
• Comfortable working with sales numbers and spreadsheets
• Able to identify problems, prioritize, and take action without waiting to be told every step
• Customer-oriented with a good understanding of service
• Strong interest in fashion, retail, and brand building
• Experience in fashion or lifestyle retail is a plus

Benefits

• Benefit Sharing based on company performance
• Group insurance
• Learning support — reimbursement for books or courses related to self-development
• Employee product allowance — staff quota to select items from the brand

How to Apply